Introduction

These Terms & Conditions (“Terms”) apply to all visitors, clients, and users of our website and services. If you do not agree with any part of these Terms, you should discontinue using our website or services.

Services Provided

We offer professional IT services including: Web Design & Development Graphic Design & Branding Digital Marketing (SEO, Social Media, Advertising, etc.) All services are subject to availability and may be modified at any time.

Project Requirements & Client Responsibilities

The client agrees to:

• Provide accurate and timely information required to complete the project

• Supply content, images, and materials required for the service

• Review and approve deliverables within the agreed timeline

• Ensure all provided materials do not infringe on any third-party rights

• Respond to communication and feedback requests in a timely manner

Delays caused by the client may extend project timelines.

Payments & Billing

• All projects require an initial advance payment (percentage defined during the proposal).

• Remaining payment must be cleared before final delivery or website launch.

• Payments once made are non-refundable, except where explicitly stated.

• Late payments may result in project delays or suspension of services.

Invoices must be paid through approved payment methods only.

Revisions Policy

• Each service includes a limited number of revisions as stated in the proposal.

• Additional revisions beyond the agreed limit will incur extra charges.

• Major structural or conceptual changes after approval are treated as new work.

Intellectual Property Rights

• Client Content

  You retain ownership of all content, images, and materials you provide.

  Project Deliverables

  • Upon full payment, the client receives rights to the final design or completed work.

  • We may use completed projects in our portfolio, unless the client requests otherwise in writing.

• Third-Party Assets

  Any third-party plug-ins, licensed images, fonts, or software remain the property of their respective owners.

Website Hosting & Maintenance

• If hosting or maintenance services are provided:

  • Website uptime depends on third-party hosting providers

  • We are not responsible for outages, server issues, or data loss

  • Maintenance or updates beyond agreed scope will be charged separately

Revisions Policy

• Each service includes a limited number of revisions as stated in the proposal.

• Additional revisions beyond the agreed limit will incur extra charges.

• Major structural or conceptual changes after approval are treated as new work.

Digital Marketing Results Disclaimer

Digital marketing outcomes such as traffic, rankings, and conversions depend on many external factors. Therefore: We do not guarantee specific results (rankings, leads, or sales). We provide best-effort professional services based on industry standards.

Confidentiality

We maintain strict confidentiality of all client information and project data. However, we may disclose information if required by law or legal authorities.

Limitation of Liability

We are not liable for: Any loss of data, revenue, business, or profits Third-party failures (hosting, APIs, advertising platforms) Delays caused by client actions Unauthorized use of project materials by the client or third parties Our maximum liability shall not exceed the total amount paid for the service.

Termination of Services

• We reserve the right to terminate or suspend services if:

  • Payments are not made on time

  • The client violates these Terms

  • The project remains inactive due to client non-response for more than 30 days

• No refunds will be issued for terminated services.

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External Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or services.

Changes to Terms & Conditions

We may update these Terms from time to time. Updates will be posted on this page with the revised “Last Updated” date.

Contact Information

For questions about these Terms & Conditions, email or contact us at: Email: support@techgraphica.com