End User IT Services

TechGraphica end user IT support services offer a set of integrated tools to resolve the issues your end users face, so that productivity can be maintained at optimum levels.

• Services Desk:TechGraphica Service Desk manages information delivery based on IT Infrastructure Library (ITIL) best practices. We put mechanisms in place to analyze data and produce and distribute information seamlessly in your organization to provide you with strategic advantages.

• Remote Device Management:Our remote device management services free your team to work on strategic initiatives while we take on the responsibilities for the day-to-day management of the devices of your end users.

• Virtual Desktop Infrastructure(VDI): We flawlessly manage the broadened scope of your technical and network needs, as the size of your organization increases. Our virtual desktop infrastructure services ensure a mutually beneficial experience for both IT administrators and end users.

• Enterprise Mobility Services:We deliver the ultimate in security, service, performance and uptime, so that you get all the benefits of enterprise mobility without any of the burdens.We have completed a number of successful implementations and customize our enterprise mobility services according to your needs.

Data Center Services

TechGraphica can help you achieve business objectives and deliver better services to your customers through its range of data center services. Your data center and IT solutions need to be optimized to support the hybrid combination of cloud, conventional IT and in-house solutions.

• Network Operation Center(NOC):TechGraphica NOC capabilities, you will benefit from full service monitoring, technical support, control and fault management as a one-stop solution.

• Security Operation Center(SOC):TechGraphica managed Security Operations Center (SOC) service experts remotely operate, monitor and analyze your network, 24X7X365, to help your organization embark the path of transformation confidently.

• Window Application Support: Our team of certified professionals takes proactive steps to ensure that problems do not arise and in case issues crop up, we resolve them quickly.We deliver the most cost-effective support while ensuring the highest quality of services.

• Unified Communications:At TechGraphica, we undertake an organization-wide user-centric approach to strategize and create an investment roadmap for your Unified Communications and Initiatives.

Cloud Services

At TechGraphica we believe that migrating IT systems and infrastructure to a private or public cloud can be a daunting challenge even for the most seasoned IT professional.

• Software as a Service(SaaS): Our SaaS solutions are scalable, pre-configured applications that free you from complex hardware and software management and pave the way for improved efficiency and better ROI.

• Platform as a Services(PaaS):By leveraging TechGraphica PaaS solutions, you can redirect a significant portion of your IT budget toward value-production part of the enterprise. We provide the entire infrastructure needed to develop and successfully run applications over the internet.

• Infrastructure as a Services(IaaS):Our IaaS offering encompasses full set of on-demand infrastructure components including servers, software licenses, network equipment and data center space.